Your privacy is important. This Privacy Policy outlines how personal information is collected, used, disclosed, and stored in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
Personal information may be collected when you:
- Visit the website
- Make a purchase or place an order
- Subscribe to a newsletter or mailing list
- Contact customer service or submit an inquiry
- Participate in surveys, promotions, or feedback forms
Types of information collected may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details
- IP address and browser information
2. Use of Personal Information
Personal information is used to:
- Provide and deliver products or services
- Process payments and manage orders
- Communicate with users regarding orders, updates, or promotions
- Improve website functionality and customer experience
- Comply with legal obligations
3. Disclosure of Personal Information
Personal information may be disclosed to:
- Payment processors and financial institutions
- Delivery and logistics partners
- IT service providers and website hosts
- Legal, regulatory, or law enforcement authorities where required by law
All third parties are expected to adhere to strict confidentiality and data protection standards.
4. Storage and Security
Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Data is stored in secure facilities and may be held both within Australia and overseas, depending on service providers used.
5. Access and Correction
You have the right to request access to personal information held and to request correction if it is inaccurate, out of date, incomplete, or misleading. Requests should be submitted via the contact information provided on the website.
6. Cookies and Website Tracking
The website may use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser settings, though this may affect website functionality.
7. Changes to this Policy
This Privacy Policy may be updated periodically. Changes will take effect once posted on the website.
8. Contact
For questions, complaints, or requests relating to privacy, please use the contact form or information provided on the website.